3ck33 Privacy Policy

This Privacy Policy ("Policy") describes how 3ck33 ("we", "us", "our") collects, uses, stores, and shares personal information about you ("Player", "User", "you") when you access or use the 3ck33 online casino and sports betting platform available at 3ck33.net ("Platform"). This Policy forms part of your agreement with 3ck33 and should be read alongside the Terms and Conditions and the Responsible Gaming Policy.

By registering on or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform. This Policy may be updated from time to time; the most recent version will always be published on this page with the date of last revision noted at the top.

Data We Hold About You — At a Glance

Here is a summary of the six categories of personal data 3ck33 may hold about you as a registered player.

1Information We Collect

3ck33 collects personal information through three primary channels: information you provide directly, information we collect automatically when you use the Platform, and information we receive from third-party partners (such as payment processors and identity verification providers).

Information You Provide Directly

When you register, verify your account, make deposits or withdrawals, or contact our support team, you may provide us with:

• Full name and date of birth as they appear on your government-issued identification document
• Mobile phone number and email address for account communications and OTP verification
• Copies of identity documents (National ID card, passport, or driving licence) and proof of address for KYC compliance
• Mobile money account details (bKash, Nagad, Rocket, or Upay number) when registering a payment method or requesting a withdrawal

Information Collected Automatically

Each time you visit or use the Platform, our systems automatically log certain technical and behavioural data, including:

• IP address, approximate geographic location derived from IP, device type (mobile, tablet, desktop), operating system, and browser version
• Pages visited, time spent on each page, buttons clicked, and navigation paths taken through the Platform during each session
• Cookies and similar tracking technologies — see Section 5 for full details of how 3ck33 uses cookies

Information from Third Parties

3ck33 may receive personal information about you from third-party identity verification providers, payment processors, and fraud prevention services when you complete KYC verification, make a deposit, or request a withdrawal. This information is used solely to verify your identity, process transactions, and comply with our legal obligations. 3ck33 does not purchase personal data lists from data brokers and does not accept unsolicited personal data from third parties.

2How We Use Your Information

3ck33 uses the personal data it collects for the following specific purposes, each of which has a lawful basis as described in Section 3:

• Account creation and management — to register your account, verify your identity (KYC), process deposits and withdrawals, and maintain accurate account records
• Service delivery — to provide access to casino games, sports betting markets, live dealer tables, and all other Platform features you have registered for
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, unauthorised account access, and any other activity that violates our Terms or applicable law
• Responsible gaming — to monitor gaming activity for signs of problem gambling, enforce deposit limits, session time limits, and self-exclusion requests, and to meet our responsible gaming obligations
• Customer support — to respond to your enquiries, complaints, and support requests submitted via email or other permitted channels
• Marketing and promotions — to send you personalised bonus offers, promotional notifications, and news about 3ck33 products. You may opt out of marketing communications at any time by contacting [email protected]
• Platform improvement — to analyse aggregated usage data, identify bugs, test new features, and continuously improve the performance and experience of the 3ck33 Platform

3Legal Basis for Processing Your Data

3ck33 processes your personal data only where it has a valid legal basis. The legal bases applicable to our data processing activities are:

• Contract performance — processing necessary to create and manage your account, process payments, and deliver the gaming services you have agreed to use
• Legal obligation — processing required to comply with anti-money-laundering (AML) obligations, age verification requirements, fraud reporting duties, and other applicable legal requirements
• Legitimate interests — processing for fraud prevention, Platform security, responsible gaming monitoring, and analytics, where these interests are not overridden by your data protection rights
• Consent — processing for direct marketing communications, where you have provided your explicit opt-in consent at registration or subsequently. You may withdraw this consent at any time without affecting the lawfulness of prior processing

4Sharing Your Information

3ck33 does not sell your personal data to third parties. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Service Providers

3ck33 engages trusted third-party service providers to assist with the operation of the Platform, including payment processing (bKash, Nagad, Rocket, Upay), identity verification (KYC), fraud detection, customer support tooling, and Platform analytics. These providers are permitted to access your personal data only to the extent needed to perform their contracted services and are bound by strict data processing agreements that prohibit them from using your data for any other purpose.

Legal and Regulatory Disclosure

3ck33 may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other governmental bodies where required to do so by applicable law, court order, or where 3ck33 reasonably believes disclosure is necessary to protect the rights, property, or safety of 3ck33, its players, or any third party. In such cases, 3ck33 will disclose only the minimum information required and will, where legally permitted, notify you of the disclosure.

Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of all or part of 3ck33's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to the way your data is processed as a result of that transfer, and you will have the right to object to the new processing before it commences.

5Cookies and Tracking Technologies

3ck33 uses cookies and similar technologies (such as local storage, session tokens, and pixel tags) to operate the Platform, remember your preferences, maintain your logged-in session, and analyse how players use the Platform. This section explains the types of cookies we use and how you can control them.

Essential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as secure login sessions, account authentication, and the processing of deposits and withdrawals. Essential cookies cannot be disabled without rendering the Platform unusable. No consent is required for essential cookies as they are necessary for the performance of the service you have requested.

Analytics Cookies

We use analytics cookies to understand how players interact with the Platform — which pages are most visited, where users encounter errors, and how navigation flows can be improved. The data collected is aggregated and anonymised wherever possible. Analytics cookies are set only with your consent. You may withdraw consent at any time by clearing your browser's cookies or by adjusting your device's browser settings.

Functional Cookies

Functional cookies remember your preferences — such as your language setting, preferred game category, and display preferences — so that you do not need to reconfigure them on every visit. Disabling functional cookies will not prevent you from using the Platform but may reduce the personalisation of your experience. These cookies are set with your consent and can be disabled via your browser settings.

6Data Security

3ck33 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to, SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and 24/7 monitoring of the Platform for suspicious activity.

Despite these measures, no internet transmission or electronic storage system is completely secure. While 3ck33 uses commercially reasonable efforts to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 3ck33 will notify affected players as promptly as reasonably practicable and take all necessary steps to contain the breach and mitigate any harm.

7Data Retention

3ck33 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account data and transaction records are retained for a minimum of 5 years from the date of account closure to comply with anti-money-laundering obligations; KYC documentation is retained for a minimum of 5 years from the date of verification; communications with customer support are retained for 2 years from the date of the last interaction; analytics data is anonymised after 13 months.

Where retention is solely for compliance purposes and there is no ongoing operational need to hold the data, 3ck33 will store it in a restricted archive with access limited to authorised compliance personnel only. Once the applicable retention period has expired, your data will be securely deleted or anonymised in accordance with our data disposal procedures.

8Your Privacy Rights

As a 3ck33 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

9Children's Privacy

The 3ck33 Platform is strictly intended for adults aged 21 and above. 3ck33 does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register on or use the Platform.

If 3ck33 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will delete that data immediately and close the associated account. If you believe that a minor has registered on 3ck33, please notify us immediately at [email protected] so that we can take appropriate action.

10Third-Party Links and Services

The 3ck33 Platform may display or reference third-party brands (such as game providers including Pragmatic Play, Evolution Gaming, and Spribe). While 3ck33 carefully selects its service partners, this Privacy Policy applies only to the 3ck33 Platform itself. 3ck33 is not responsible for the privacy practices of third-party game providers, payment processors, or any other external services. We encourage you to review the privacy policies of any third-party services you interact with directly.

11Changes to This Privacy Policy

3ck33 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their registered mobile number or email address with reasonable advance notice before the change takes effect.

Your continued use of the Platform after any changes to this Policy constitutes your acceptance of the updated Policy. If you disagree with any material change, you may close your account by contacting [email protected]. We recommend bookmarking this page and checking it periodically to stay informed of the most current version of our Privacy Policy.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3ck33 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 30 days.